Guest User
July 11, 2024
I rarely complain about hotels, but this time I couldn't help it. There are three questions that need to be raised. First, when it comes to parking, because there is a parking space, I checked with the hotel repeatedly before booking the hotel. The hotel kept saying that there was no problem. However, when we arrived, there was no parking space at all. We were asked to find it by ourselves (there was still one when we arrived). Two guests were also arguing about parking). It's fine if it's not confirmed beforehand. If it's not confirmed yet, I think the store is committing fraud. Second, there is a room problem. I booked a business king room. When I got to the room, I found something was wrong. When I opened the door, the door could touch the bed. I went to the front desk to find it. She said that this is what I booked. I showed her the order and she said To say that the room number was arranged by Ctrip is simply nonsense. Later, the room type was adjusted. In the new room, if there is no power supply, I have to unplug the TV and use a mobile power supply as shown in the picture. Third, the map provided is not accurate at all. I went to the navigation, but the results were very different. I had no choice but to call the hotel through Ctrip, add WeChat and then send the location. It was a waste of time.
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